ZervicePointZipper ZervicePoint is your single point of entry for requesting and handling IT-services. The idea is to make it easier as an end-user by shorten lead-time, increase productivity and security through common processes. This leads to an easier and more efficient way of working, both for you as end-user and for the IT-department.
From ZervicePoint as an end-user you can:
- Request for new software and hardware
- Change your password
- Reset your password with challenge questions
- More modules will follow!
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See the end users scenario movie!
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From ZervicePoint as an administrator you can:
- Approve software and hardware requests from users
- Get change requests on email
- Reset your password with challenge questions
- Handle Users, Computers, Applications, Mobile Devices* & Exchange Mailboxes, see reports
- More admin modules will follow!
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See the managers scenario movie!
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In the ZervicePoint password reset module you can perform:
Create a password reset profile
Reset a password with 'challenge questions'
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See the movie how a password set profile and how to reset a password in ZervicePoint. |
ZervicePoint is a self-provision portal based on Microsoft SharePoint Services/Portal 2007 and all approval requests are handled by Microsoft Windows Workflow Foundation, which is an open foundation to easily change/add IT workflows within the company. Zipper ZervicePoint is also a great upgrade path to upcoming Microsoft System Center Service Manager 2008.Please visit and see Zipper ZervicePoint at Microsoft's website for SharePoint 2007 solutions: Microsoft OBA Central |
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